Responsible Gaming at fb8

fb8's Commitment to Safe Play

fb8 is committed to providing a safe, fair, and responsible gaming environment for every player in Bangladesh. We believe that gambling should always be a form of entertainment — an activity enjoyed within personal limits, without financial stress or emotional harm. Responsible gaming is not an afterthought at fb8; it is embedded in how we build and operate our platform.

We understand that for a small number of players, gambling can become problematic. When that happens, the right tools and support need to be immediately available. That is why fb8 provides a full suite of responsible gaming controls — including deposit limits, session timers, time-out periods, and self-exclusion — that any player can activate at any time, without delay, by contacting our support team.

Our responsible gaming principles apply to all fb8 products — casino games, live dealer tables, crash games, and sports betting including cricket (BPL, T20 World Cup, IPL) and football. No matter which part of fb8 you enjoy, the same protections are always available to you.

Responsible Gaming Tools Available at fb8

Every fb8 player has access to the following protective tools. To activate any tool, contact fb8 support at [email protected] — our team will apply the requested control immediately, 24/7.

How Deposit Limits Work

A deposit limit caps the total amount you can fund your fb8 account within a given period — daily, weekly, or monthly. Once you set a limit, it takes effect immediately. You cannot increase your deposit limit until a mandatory cooling-off period of at least 24 hours has passed. This cooling-off period is a deliberate protective measure to prevent impulsive increases made in the heat of a session.

By contrast, requests to decrease your deposit limit are processed immediately — no waiting period applies. If you want to tighten your controls right now, contact fb8 support and the reduced limit will be active within minutes. Deposit limits apply to all payment methods including bKash, Nagad, Rocket, and Upay.

Self-Exclusion — Taking a Break from fb8

If you feel that gambling is negatively affecting your life, fb8's self-exclusion tool allows you to block your own access to the platform for a period you choose. Self-exclusion is a serious, commitment-based tool — not a casual preference. Once a self-exclusion is in place, fb8 will not accept deposits, allow gameplay, or send promotional communications to the excluded account for the duration of the exclusion period.

Self-exclusion periods at fb8 start at a minimum of 30 days, with options for 3 months, 6 months, 1 year, and permanent exclusion. Permanent exclusion cannot be reversed. Temporary exclusion periods can only be lifted after the full period has elapsed and a written request has been reviewed by our support team, with a mandatory 7-day reflection period before reactivation.

How to Request Self-Exclusion

1. 1Contact fb8 support via live chat on fb8.cam or by email at [email protected].
2. 2State that you wish to self-exclude and specify your preferred exclusion period (30 days / 3 months / 6 months / 1 year / permanent).
3. 3Our support agent will verify your account identity and apply the exclusion immediately — within minutes of your confirmed request.
4. 4You will receive confirmation that the self-exclusion is active. During this period, your account cannot be used for deposits, betting, or any gameplay.

Recognising Problem Gambling

Problem gambling can develop gradually and is often difficult to recognise from within. The following signs may indicate that gambling is becoming a problem for you or someone you know. If you recognise several of these signs, we strongly encourage you to use fb8's self-exclusion tool and seek support.

If you are unsure whether you have a gambling problem, a helpful starting point is to ask yourself: "Would I be comfortable if my family could see exactly what I am doing?" If the answer is no, it may be time to take a break. fb8's support team is available 24/7 to help you apply a self-exclusion or deposit limit immediately.

Tips for Keeping Gambling Enjoyable

For the vast majority of fb8 players, gambling is an enjoyable form of entertainment. The following habits help keep it that way — they are the same practices used by experienced, responsible gamblers worldwide.

• ✅ Set a gambling budget before you start and stick to it — treat it as the cost of entertainment, not an investment
• ✅ Only gamble with money you can genuinely afford to lose — never with rent, bills, or essential household funds
• ✅ Take regular breaks during play — set a timer to remind yourself to step away after 30-60 minutes
• ✅ Never chase losses — accept that a losing session is part of the experience and stop playing when you reach your limit
• ✅ Avoid gambling when you are emotionally distressed, drunk, or under significant stress — emotional states impair good decision-making
• ✅ Balance gambling with other leisure activities — ensure it is one part of a varied and fulfilling recreational life, not its centrepiece

Protecting Under-21 Players

fb8 strictly prohibits access for anyone under the age of 21. Our registration and verification process is designed to identify and prevent underage access. All accounts are subject to age verification. Where fb8 has reasonable grounds to believe a player may be under 21, the account will be suspended immediately and any funds returned to the payment method on file, pending verification.

If you are a parent or guardian and you believe a person under 21 in your care has accessed fb8, please contact us immediately at [email protected]. We will take immediate action. We also encourage parents and guardians to use parental control software on shared devices to prevent underage access to gambling and other adult content websites.

Need Help? Contact fb8 Support

If gambling is no longer fun — if it is causing financial pressure, relationship problems, or emotional distress — please reach out. You do not have to manage this alone. fb8's support team is available 24 hours a day, 7 days a week, and can apply account protections immediately upon request.